Who Are We?
At Giggly Grove we are passionate about creating innovative and engaging toys that inspire children's imagination, creativity, and learning. Our mission is to provide high-quality, safe, and fun products that bring joy to children and peace of mind to parents.
Product
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery on our website or the carrier's website.
Yes, we offer gift wrapping services for a small fee. During the checkout process, you will have the option to select gift wrapping and include a personalized message for the recipient.
We strive to minimize our environmental impact by offering eco-friendly products and implementing sustainable business practices wherever possible. Look for the 'eco-friendly" label on our products to identify environmentally conscious options.
Our customer support team is available [hours of operation] to assist you with any questions or concerns you may have. You can reach us by [phone/email/live chat] during business hours, and we will respond to your inquiry as soon as possible.
Rugged Construction: Built to withstand rough handling and protect the projector during transportation.
Water-Resistant: Provides protection against light rain and accidental spills.
Smart NFC: Built-in NFC functionality for seamless interaction with NFC-enabled devices, accessories, and smart tags.
App Integration: Companion mobile app for iOS devices (iPhone 15, 14, 13 Pro Max)
for customizing E Ink screen content, managing notifications, and accessing additional features.
Protective Design: Form-fitting design with raised edges to protect the screen and camera lens from scratches and impacts.
Shipping
Shipping times may vary depending on your location and selected shipping method. At SnapVibe, we aim to process and dispatch orders promptly to ensure swift delivery.Each shipping method has its own handling time/benifits that you may compare on our shipping policy.
After you place an order with SnapVibe, you will receive a shipping confirmation email containing a tracking number once your order has been dispatched from our warehouse. This tracking number allows you to monitor the status of your delivery and estimate the expected arrival time of your package. If you have any questions about your order or tracking information, our customer service team is always here to assist you.
Enter the tracking number into the designated tracking field to view the status and location of your package in real-time.
Once your order has been processed and dispatched from our warehouse, it cannot be cancelled. To cancel your order, please contact our customer service team as soon as possible. Provide your order number and request cancellation. We'll do our best to accommodate your request if your order is still within the cancellation period.
Yes, you can definitely purchase multiple products in one order with SnapVibe. Simply add all the desired items to your shopping cart before proceeding to checkout. Once you're ready to complete your purchase, you can review your cart to ensure all the items you want are included, and then proceed with the checkout process.
Yes, when you purchase multiple items in one order from SnapVibe, we strive to package them together whenever possible. Consolidating items into one package helps streamline the delivery process and reduces the number of packages you need to track.